Duration: 5 Days
This course is a combined delivery of the Mavericks 101 and Mavericks 201 courses. The OS X Support Essentials 10.9 exam and the OS X Server Essentials 10.9 exam are also included with the class. (Exams are not included with on-site delivery.)
In this course, you will learn functionality and troubleshooting on an OS X and the best methods for effectively supporting users of OS X systems. You will also learn to install and configure an OS X Server to provide network-based services such as file sharing, authentication, and printing. Tools for efficiently managing and deploying OS X and software updates are also covered.
What You Will Learn
- Troubleshooting process
- Available tools and resources
- Prepare for Apple Certified Support Professional certification
- Features of Mac OS X Server v10.9
- Configure essential services on Mac OS X Server
- Mac OS X Server tools to monitor and troubleshoot services
- Mac OS X Server to manage a small network of Macintosh computers and users
- Manage access to files and services
Audience
- Help desk specialists, technical coordinators, service technicians, and entry-level system administrators who implement and maintain networks using Mac OS X Server or support Mac users
- Technical support personnel in businesses that use Macs for general productivity or creative design
- Technical coordinators or power users who manage networks of computers running Mac OS X (such as teachers and technology specialists who manage classroom networks or computer labs)
Prerequistes
- Basic OS X knowledge
- Basic troubleshooting experience
- Experience with OS X in a network environment
Course Outline
1. Install OS X Mavericks
2. Setup and Configuration
3. OS X Recovery
4. OS X Software Updates
5. User Accounts
6. User Home Folders
7. System Security
8. Keychain Management
9. File Systems and Storage
10. FileVault 2
11. Permissions and Sharing
12. File System Troubleshooting
13. Hidden Items and Shortcuts
14. System Resources
15. Metadata and Spotlight
16. File Archives
17. Time Machine
18. Installing OS X Server
19. Providing DNS
20. Exploring the Sever App
21. Configuring SSL Certificates
22. Using Status and Notifications
23. Backing Up OS X Server
24. Managing Local Users
25. Configuring Open Directory Services
26. Managing Local Network Accounts
27. Configuring OS X Server to Provide Device Management
28. Managing with Profile Manager
29. Providing File Sharing Services
30. Understanding File Access
31. Leveraging NetInstall
32. Implementing Software Update Service
33. Offering Time Machine Network Backup
34. Providing Security via the VPN Service
35. Understanding DHCP
36. Hosting Websites
37. Providing Mail Services
38. Configuring the Wiki Services
39. Implementing Calendar Service
40. Providing Message Service
41. Managing Contacts Service
Course Labs
