5U00096: Avaya Aura® Session Manager Implementation, Administration, Maintenance, and Troubleshooting (R6.2)

$5,695.00


  • classroom

  • virtual

  • Onsite
Duration: 8 Days

In this course, you will learn to manage and administer Avaya Aura Session Manager, including installation of the Linux operating system, installation of the Session Manager software, and installation of the Session Manager template/application as a virtual server. You will also cover redundancy and fail-over capabilities, Call Admissions Control, and issues with troubleshooting and resolution.

This course is also available as part of the combined Boot Camp Avaya Aura Session and System Manager Implementation, Administration, Maintenance, and Troubleshooting (5U00097).

What You Will Learn

 

  • Prepare the installation environment, install Session Manager, and validate successful install
  • Session Manager instances
  • Session Manager users
  • Session Manager in-enterprise routing through centralized SIP locations, dial plans, and network routing policies
  • Session Manager routing beyond the enterprise
  • Manage the application of features to calls through sequenced and named applications
  • Session Manager business continuity
  • Administer calls admission control to manage quality of service and bandwidth consumption
  • Administer Session Manager security
  • Troubleshoot Session Manager related issues and resolve problems

Audience

 

Those responsible for installing, configuring, administering, and maintaining Avaya Aura Session Manager

Prerequistes

 

  • Avaya Aura System Manager Overview (5U00106W)
  • Avaya Aura Session Manager Overview (5U00105W)

Course Outline

 

1. Installing Session Manager

2. SIP Clients and Centralized SIP Routing

  • User administration, configuring SIP phones, SIP phones, and Personal Profile Manager
  • Session Manager as SIP registrar
  • SIP location server
  • Audio and video call analysis

3. Non-SIP Clients and Centralized Call Routing

  • Applying Network Routing Policies on Avaya Aura Session Manager
  • NRP concepts
  • Creating the required data structures and combining them as routing policies

4. Integrating Different Telephony Systems

  • SIP
  • Non-SIP calls

5. Handling Calls Beyond the Enterprise

  • Calls to and from the Public Switched Telephone Network
  • Calls to other IP networks via SBCs

6. Session Manager and Feature Application

  • Applying features and services to calls
    • Sequenced applications
    • Named applications
    • Applying features to implicit users

7. Session Manager Scale, Redundancy, and Failover

  • SIP monitoring
  • Core redundancy with primary and secondary session managers
  • User communities
  • Branch redundancy from the core with Survivable Remote Session Manager
  • Failover triggers and the failover process
  • Configuring phones for redundancy
  • Redundant SIP Entities

8. Call Admissions Control and Bandwidth Management

9. Session Manager Security

  • SM100 and Session Manager firewall operations

10. Session Manager Maintenance

  • Session Manager architecture
  • Data replication and synchronization

11. Troubleshooting Session Manager

Course Labs

 

Lab 1: Access SMGR Web Console

Lab 2: Access SMGR Web Console and Create Enrollment Password

Lab 3: Load Kickstart OS (Lecture Only)

Lab 4: Install ASM

Lab 5: Run SMnetSetup

Lab 6: Verify Time/Date on System Manager

Lab 7: Load Authentication File

Lab 8: Validate DNS Records

Lab 9: Verify Installation /opt/Avaya Directory

Lab 10: View Install Log

Lab 11: Access SMGR Web Console

Lab 12: Define a SIP Domain

Lab 13: Create a Location in the SIP Domain

Lab 14: Define Your Session Manager as a SIP Entity

Lab 15: Define a Session Manager Instance

Lab 16: Post Configuration Checks

Lab 17: Verify Service Director Status: sipas-SD

Lab 18: Verify Service Host Status

Lab 19: View initTM Logs

Lab 20: View initDRS Logs

Lab 21: Create SIP Communication Profiles for SIP Users

Lab 22: Configure SIP Trace Viewer

Lab 23: View User Registration

Lab 24: Run traceSM

Lab 25: Define Entity for Communication Manager

Lab 26: Add SIP Entities for Remote Session Managers

Lab 27: Define CM Entity Links

Lab 28: Define Remote Session Manager Links

Lab 29: Define Entity Links Between Session Manager Under the Same SMGR

Lab 30: Define a Time Range

Lab 31: Define Routing Policy to Communication Manager

Lab 32: Define Routing Policies to Remote Session Managers

Lab 33: Define Dial Pattern to Communication Manager

Lab 34: Define Dial Patterns to Remote Session Managers

Lab 35: Login and Register H.323.One-X Communicator Phone

Lab 36: Place H.323 to H.323 Calls

Lab 37: Run traceSM and Trace H.323 Calls

Lab 38: Place SIP-to-SIP Calls

Lab 39: Place H.323-to-SIP Calls

Lab 40: Place SIP to H.323 Calls

Lab 41: Create an Adaptation

Lab 42: Apply an Adaptation to an Entity and Place a SIP-to-SIP Call Using an Adaptation

Lab 43: Call Routing Test

Lab 44: Create a User Communication Profile on a Different Domain

Lab 45: Define an Adaptation to Change a Source and Destination Domain

Lab 46: Modify SIP Entity for Local Host Name Resolution

Lab 47: Add Communication Manager as a Managed Element

Lab 48: View CM stations from SMGR GUI

Lab 49: Create CM Application and Application Sequence

Lab 50: Create New SIP Users

Lab 51: Place a Restricted Call

Lab 52: Implement Sample Application CSECallBlocker (Third-Party Server)

Lab 53: Implicit Users

Lab 54: Assign Secondary Session Manager to SIP Users

Lab 55: Failover from Primary to Secondary Session Manager

Lab 56: Create a Failover Group

Lab 57: Confirm SMGR Host File

Lab 58: Install Survivable Remote Template

Lab 59: Define a Remote Session Manager SIP Entity

Lab 60: Define Branch Session Manager Entity Links

Lab 61: Define Branch Session Manager Instance

Lab 62: Enable Accept New Services for Branch Session Manager

Lab 63: Assign Branch Session Manager to Communication Profile users

Lab 64: Verify Hosts File on Branch Session Manager

Lab 65: Set SM100 IP on the LSP

Lab 66: Post-Installation Checks

Lab 67: Reactive Entity Monitoring

Lab 68: SM100 Status and Synchronization

Lab 69: Access SIP A/S Console

Lab 70: Change Alarm Status