Duration: 5 Days
In this course, you will learn to set up the CallPilot database and perform day-to-day administration tasks. You'll learn to use Application Builder to create and maintain CallPilot multimedia applications, such as menus and announcements. You will also learn to configure and use Remote Notification Service, Desktop Messaging, Shared Telephone Messaging Service, and Message Forwarding Rule.
What You Will Learn
- Log into and navigate in CallPilot Manager
- Use CallPilot Manager for setting up the database
- Perform day-to-day administration
- Use Application Builder
- Configure Remote Notification Service
- Use Desktop Messaging
- Use My CallPilot
- Use Message Forwarding Rule
- High-level information on Directory Synchronization
Audience
- Professionals who set up and administer the CallPilot system database
- Professionals who configure and use CallPilot administrative features such as CallPilot Application Builder, Unified Messaging, Remote Notification, Messaging Forwarding Rule, and Shared Telephone Messaging Service
Prerequistes
Course Outline
1. How It Works
2. Introducing CallPilot Manager
3. Setting Up Database Administration
4. Performing Basic Day-to-Day Administration
5. Introducing Application Builder
6. Using Application Builder Blocks
7. Performing Application Builder Practice
8. Maintaining Applications
9. Setting Up Remote Notification
10. Using Desktop Messaging
11. Using My CallPilot
12. Using Message Forwarding Rule
13. Directory Synchronization Overview
Course Labs
Lab 1: Log In to CallPilot Manager and Navigate from the Home Page
Lab 2: Configure Restriction Permission List #1
Lab 3: Configure Restriction Permission List #2
Lab 4: Configure Messaging
Lab 5: Set Up Mailbox Classes
Lab 6: Create a New User Creation Template
Lab 7: Add an Inbound SDN to the SDN Table
Lab 8: Add Mailbox Users
Lab 9: Use Auto Add
Lab 10: Manage the User database
Lab 11: Administer Shared Telephone Messaging
Lab 12: Create Static Shared Distribution Lists
Lab 13: Create Dynamic Shared Distribution Lists
Lab 14: Create Nested Shared Distribution Lists
Lab 15: Application Builder - Using basic blocks
Lab 16: Application Builder - Using system blocks
Lab 17: Application Builder - Export and import an application
Lab 18: Application Builder - Create an application
Lab 19: Perform Application Maintenance
Lab 20: Configure Remote Notification
Lab 21: Use Desktop Messaging
Lab 22: Use My CallPilot
Lab 23: Configure Message Forwarding Rule