Duration: 3 Days
Leaders of technical professionals face a substantial challenge: to achieve successful task completion through positive work relationships. In this highly interactive seminar, you will learn how to build and lead a team, evaluate your team's performance, and develop an action plan for continued leadership success.
How You Will Benefit
- Hands-on practice building and leading a team
- Maintain team performance during times of change
- Manage and resolve team conflict
- Develop the skills to manage the day-to-day challenges of team leadership
What You Will Learn
- Technical vs. nontechnical professionals: differences that impact the leader's role
- Various types of teams: functional, cross-functional, self-managed, and self-directed
- How to vary your leadership style to meet the needs of the team
- Key steps to building high-performance teams
- Evaluating individual and team performance
- Using discipline, coaching, communication, problem-solving, and authority to better manage your people
Audience
IT and technical professionals, including team leaders, managers, directors, and others, who want to enhance their team-building and leadership skills.
Prerequistes
Course Outline
1. Forming
- Unique characteristics of technical professionals
- How technical professionals are like most other professionals
- Use your understanding of technical professionals to lead teams
- Differentiate among doing, managing, and leading
- Plan your time appropriately
- Rise to some of the challenges of the new team leader
- Deploy the appropriate type of team for each specific situation that warrants a team
- Assign teams appropriate activities
- Use the team meeting success tool to improve team performance
- Execute the role of team leader and train team members
- Establish the basic necessities of team building
- Use your leadership style effectively
- Analyze changes in team dynamics
- Take effective action with changing team dynamics
2. Storming
- Use conflict constructively
- Prevent or minimize destructive conflict
3. Norming
- Manage the team day-to-day applying planning, discipline, problem solving, and delegating responsibility
- Coach and provide feedback to individuals and the team
- Lead the team using motivation, communication, and leadership without authority
- Evaluate individual performance looking forward, not backward
- Evaluate team performance looking forward, not backward
- Plan for success strategically and tactically
- Monitor and measure performance
- Take responsibility and improve performance
- Plan and improve your individual leadership skills
4. Performing
- Move a team toward high performance
- Articulate what you have learned
- Decide whether your concerns have been addressed
Course Labs
