Duration: 10 Days
In this course, you will learn to manage and administer System and Session Manager, including installation of the Linux operating system and installation of System Platform and Session Manager software.
This course combines Avaya Aura System Manager Implementation, Administration, Maintenance, and Troubleshooting (5U00095) and Avaya Aura Session Manager Implementation, Administration, Maintenance, and Troubleshooting (5U00096) into a 10-day boot camp.
System Manager topics covered in this course are foundational System Manager Administrative tasks that are common to all adopting products. This course does not focus on specific tasks relating to individual adopting products such as Communication Manager or Communication Server 1000.
What You Will Learn
- Prepare the installation environment, install System Manager and validate successful install
- Set up and administer System Manager user groups and user accounts
- Configure System Manager for business continuity, including high availability, back up, and restoration of system data
- Exploit system discovery in the network
- Manage and deploy licenses
- Use bulk import and export facility
- Prepare the installation environment, install Session Manager and validate its success
- Session Manager instances
- Session Manager users
- Session Manager in-enterprise routing through centralized SIP locations, dial plans, and network routing policies
- Session Manager routing beyond the enterprise
- Manage the application of features to calls through sequenced and named applications
- Session Manager business continuity
- Administer calls admission control to manage quality of service and bandwidth consumption
- Administer Session Manager security
- Troubleshoot Session Manager related issues and resolve problems
Audience
Those responsible for installing, configuring, administering, and maintaining Avaya Aura Session Manager and System Manager
Prerequistes
- Avaya Aura System Manager Overview (5U00106W)
- Avaya Aura Session Manager Overview (5U00105W)
Course Outline
1. System Manager
- Installation
- Architecture
- Users and User Management
- Setting Up, Managing, and Administering User Accounts, User Types, and Groups
- System Manager and the Secure Access Link (SAL)
- Security
- Business Continuity
- Configuring High Availability
- Backing Up and Restoring
- Discovering Inventory in the Network
- Deploying Product Licenses
- Bulk Import and Export
2. Session Manager
- Installation
- SIP Clients and centralized SIP Routing
- User Administration, Configuring SIP Phones, SIP Phones, and Personal Profile Manager
- Session Manager as SIP Registrar and SIP Location Server
- Audio and Video Call Analysis
- Non-SIP Clients and Centralized Call Routing
- Apply Network Routing Policies (NRP) on Avaya Aura Session Manager
- NRP concepts
- Creating the required data structures and combining them as routing policies
- Integrating Different Telephony Systems, including SIP and non-SIP Calls
- Handling Calls Beyond the Enterprise
- Calls to and from the Public Switched Telephone Network
- Calls to other IP Networks via SBCs
- Session Manager and Feature Application
- Applying Features and Services to Calls
- Sequenced Applications
- Named Applications
- Applying features to Implicit Users
- Scale, Redundancy, and Failover
- SIP Monitoring
- Core redundancy with Primary and Secondary Session Managers
- User Communities
- Branch redundancy from the Core with Survivable Remote Session Manager
- Failover Triggers and the Failover Process
- Configuring Phones for Redundancy
- Redundant SIP Entities
- Call Admissions Control and Bandwidth Management
- Security
- SM100 and Session Manager Firewall Operations
- Maintenance
- Architecture
- Data Replication and Synchronization
- Troubleshooting
Course Labs
System Manager:
Lab 1: Configure Laptop Network Settings for Connections through Services Port (Lecture Only)
Lab 2: Configure System Platform Dom 0 (Lecture Only)
Lab 3: Time and Passwords: Observe Installation and Test (Lecture Only)
Lab 4: Deploy SMGR Template (Lecture Only)
Lab 5: Access SMGR Web Interface
Lab 6: Reboot SMGR Virtual Machine
Lab 7. View SMGR Installation Logs
Lab 8: Login to SMGR and Change Password
Lab 9: Create a System Administrator User
Lab 10: Create and Assign a Custom Role: Sequenced Applications
Lab 11: Create a Group of New Users and Add Them to a Group
Lab 12: Locate and Inspect LDAP Synchronization Screens
Lab 13: Modify and Delete Users
Lab 14: Discover Network Elements
Lab 15: View and Export Alarm and Events
Lab 16: Advanced Filter: Login Success in Past Eight Hours
Lab 17: Deploy a License to SMGR (Lecture Only)
Lab 18: Bulk Import Users
Lab 19: Export All Routing Data
Lab 20: Export User Data Using CLI Utilities
Lab 21: Perform a Local Backup of All SMGR Data
Lab 22: Restore from Backup
Lab 23: Perform a Remote Backup of SMGR Data
Session Manager:
Lab 1: Access SMGR Web Console
Lab 2: Access SMGR Web Console and Create Enrollment Password
Lab 3: Load Kickstart OS (Lecture Only)
Lab 4: Install ASM
Lab 5: Run SMnetSetup
Lab 6: Verify Time/Date on System Manager
Lab 7: Load Authentication File
Lab 8: Validate DNS Records
Lab 9: Verify Installation /opt/Avaya Directory
Lab 10: View Install Log
Lab 11: Access SMGR Web Console
Lab 12: Define a SIP Domain
Lab 13: Create a Location in the SIP Domain
Lab 14: Define Your Session Manager as a SIP Entity
Lab 15: Define a Session Manager Instance
Lab 16: Post Configuration Checks
Lab 17: Verify Service Director Status: sipas-SD
Lab 18: Verify Service Host Status
Lab 19: View initTM Logs
Lab 20: View initDRS Logs
Lab 21: Create SIP Communication Profiles for SIP Users
Lab 22: Configure SIP Trace Viewer
Lab 23: View User Registration
Lab 24: Run traceSM
Lab 25: Define Entity for Communication Manager
Lab 26: Add SIP Entities for Remote Session Managers
Lab 27: Define CM Entity Links
Lab 28: Define Remote Session Manager Links
Lab 29: Define Entity Links Between Session Manager Under the Same SMGR
Lab 30: Define a Time Range
Lab 31: Define Routing Policy to Communication Manager
Lab 32: Define Routing Policies to Remote Session Managers
Lab 33: Define Dial Pattern to Communication Manager
Lab 34: Define Dial Patterns to Remote Session Managers
Lab 35: Login and Register H.323.One-X Communicator Phone
Lab 36: Place H.323 to H.323 Calls
Lab 37: Run traceSM and Trace H.323 Calls
Lab 38: Place SIP-to-SIP Calls
Lab 39: Place H.323-to-SIP Calls
Lab 40: Place SIP to H.323 Calls
Lab 41: Create an Adaptation
Lab 42: Apply an Adaptation to an Entity and Place a SIP-to-SIP Call Using an Adaptation
Lab 43: Call Routing Test
Lab 44: Create a User Communication Profile on a Different Domain
Lab 45: Define an Adaptation to Change a Source and Destination Domain
Lab 46: Modify SIP Entity for Local Host Name Resolution
Lab 47: Add Communication Manager as a Managed Element
Lab 48: View CM stations from SMGR GUI
Lab 49: Create CM Application and Application Sequence
Lab 50: Create New SIP Users
Lab 51: Place a Restricted Call
Lab 52: Implement Sample Application CSECallBlocker (Third-Party Server)
Lab 53: Implicit Users
Lab 54: Assign Secondary Session Manager to SIP Users
Lab 55: Failover from Primary to Secondary Session Manager
Lab 56: Create a Failover Group
Lab 57: Confirm SMGR Host File
Lab 58: Install Survivable Remote Template
Lab 59: Define a Remote Session Manager SIP Entity
Lab 60: Define Branch Session Manager Entity Links
Lab 61: Define Branch Session Manager Instance
Lab 62: Enable Accept New Services for Branch Session Manager
Lab 63: Assign Branch Session Manager to Communication Profile users
Lab 64: Verify Hosts File on Branch Session Manager
Lab 65: Set SM100 IP on the LSP
Lab 66: Post-Installation Checks
Lab 67: Reactive Entity Monitoring
Lab 68: SM100 Status and Synchronization
Lab 69: Access SIP A/S Console
Lab 70: Change Alarm Status
